DELATOR GROUP

Private Investigation Association

State of Tennessee

 

WEBSITE PRIVACY POLICY

Effective Date: May 17, 2025     |     Last Updated: November 4, 2026

 

1. Introduction

Delator Group ("Delator," "we," "us," or "our") is a private investigation association operating in the State of Tennessee. We are committed to protecting the privacy and security of the personal information of individuals who visit or interact with our website. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access our website or communicate with us through any of our online channels.

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms herein, please discontinue use of our website.

 

2. Information We Collect

2.1 Contact Information

When you interact with Delator Group through our website, contact forms, email, or other means of communication, we collect all contact information you provide, which may include but is not limited to:

•       Full name

•       Mailing address

•       Email address

•       Phone number(s)

•       Business or organizational affiliation

•       Any other identifying information you voluntarily submit

 

2.2 Automatically Collected Information

Like most websites, we may automatically collect certain technical data when you visit our site, including IP addresses, browser type and version, pages visited, time and date of visits, referring URLs, and device information. This data is used solely for website administration, security monitoring, and aggregate analytics.

 

2.3 Case-Related Information

In the course of rendering professional investigative services, certain additional information may be collected or received. Please refer to Section 5 below for our specific policy regarding sensitive, privileged, and health-related information.

 

3. How We Use Your Information

Delator Group may use the contact information we collect for the following purposes:

•       To respond to inquiries, requests, or questions submitted through our website or other channels.

•       To contact you regarding investigative services, consultation scheduling, case updates, or other services offered by Delator Group.

•       To contact you regarding services offered by Delator Group's affiliates and subsidiaries. By providing your contact information, you acknowledge and consent that Delator and its affiliated and subsidiary entities may reach out to you concerning their respective service offerings.

•       To send administrative communications, such as confirmations, notices, or updates related to your engagement with Delator.

•       To improve our website and service offerings based on feedback or usage patterns.

•       To respond to lawful requests from governmental authorities, subject to the court-order requirement in Section 4.4.

 

4. Disclosure of Your Information

4.1 No Sale of Personal Information

Delator Group does not sell, rent, trade, license, or otherwise transfer your personal contact information to unaffiliated third parties for their own marketing or commercial purposes. Your information will never be sold to data brokers, advertisers, or any other external party.

 

4.2 Affiliates and Subsidiaries

As noted in Section 3, your contact information may be shared within the Delator Group family of affiliated and subsidiary companies for the purpose of offering services that may be relevant to you. All such affiliated entities are bound by privacy practices consistent with this Policy.

 

4.3 Service Providers

We may share information with trusted third-party vendors and service providers who assist us in operating our website, conducting our business, or serving our clients, provided that such parties agree to keep your information confidential and use it only as directed by Delator Group.

 

4.4 Legal Requirements and Government Requests

Delator Group will under no circumstances release client or case information of any kind unless legally ordered to do so by a state or federal court of the United States, or unless the client authorizes a specific release in a signed writing.

If we receive a subpoena, records request or other demand that is not itself an order of a United States court, we will, where the law allows, notify the affected client and will not produce client or case information until a state or federal court of the United States orders production. Where a court orders production, we will produce only what the order requires.

Delator Group complies with lawful requests and demands from lawfully recognized government bodies and authorized agencies, subject to the requirements above. Agencies may send questions, requests and demands to [email protected].

4.5 Referred Investigators

In states, territories and countries where Delator Group is not licensed and refers a matter through its network, we share the information needed for the referral with the independent, licensed investigator you are referred to, and only after you agree to the referral. That investigator handles your information under its own license, privacy practices and record retention rules, as described in our Legal Disclaimer.

 

5. Sensitive, Privileged, and Health-Related Information

Delator Group recognizes the highly sensitive nature of health information and other private or legally privileged information. Our policy regarding such data is as follows:

 

5.1 General Rule — No Storage of Sensitive Information

Delator Group does not collect, store, or retain health information, medical records, mental health information, financial account details, legally privileged communications, or other categories of sensitive personal data submitted through our public website or general contact channels.

 

5.2 Case-Relevant Exception

Notwithstanding the above, sensitive or private information — including health-related information — may be collected, documented, or retained by Delator Group only when such information could be generally considered relevant to an active investigation or case. In such instances, information is handled strictly on a need-to-know basis, retained no longer than the seven-year period described in Section 7, and protected with appropriate physical and administrative safeguards consistent with professional investigative standards and applicable Tennessee law.

Delator Group will not use any case-related sensitive information for any purpose outside of the legitimate scope of the engagement for which it was collected.

 

6. Data Security

Delator Group employs reasonable and appropriate technical, administrative, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is one hundred percent secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

 

7. Data Retention

Delator Group retains client and case records, including contact information collected in connection with a matter, for no more than seven (7) years after the matter closes. After that time, records are fully destroyed in paper and electronic form, using methods intended to make them permanently unrecoverable. Once destroyed, records cannot be recovered or provided to anyone, including the client, a court or an agency.

Contact information submitted through our website that does not lead to an engagement is kept only as long as needed to respond to and follow up on your inquiry, and never longer than seven (7) years. A record that is subject to a pending court order, an active legal hold or an unresolved dispute when its retention period ends may be kept until that matter is resolved, and is then destroyed.

 

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Delator Group. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

 

9. Children's Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information promptly.

 

10. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have certain rights with respect to your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any such rights, please contact us using the information provided in Section 12 below. We will respond to all reasonable requests in a timely manner.

 

11. Changes to This Privacy Policy

Delator Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically.

This Privacy Policy is read together with our Terms of Service and Legal Disclaimer, which apply to Delator Group, Delator National, Delator Global and every other Delator name, division and subsidiary.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Delator Group:

 

Delator Group

Private Investigation Association

State of Tennessee

Website: www.delatorgroup.com

Email: [email protected]

Phone: (629) 310-8667

 

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